Shipping and payment

Within Poland

• Courier shipping with heat packs or cool packs depending on the weather, Monday to Wednesday only – so parcels never sit in a depot over the weekend.
• Below 0 °C or above 30 °C I pause shipping or add a heat pack or cool pack.
• Local pickup is possible by appointment.
• Payment by bank transfer or BLIK before shipping. International orders – please ask first.
• Live arrival is guaranteed. If anything goes wrong, send a photo of the opened parcel on the day of delivery.

Abroad (European Union)

• I ship to European Union countries – before ordering, write to me with your country and I will quote the cost and shipping date.
• International parcels go by express courier so they spend as little time in transit as possible; I plan the date so they never sit over a weekend.
• Prices on the price list are in Polish złoty; the euro amounts shown are approximate. Payment by bank transfer (SEPA) before shipping.
• Before ordering, please check your country’s rules on importing live invertebrates – compliance is the buyer’s responsibility.

Euro amounts next to prices are approximate – calculated at about 4.25 zł = 1 €.